Frequently Asked Questions
Question:
Can I set the tent up by myself?
Answer:
We have 20'x20' or 20'x30' canopy carry out style tents that can easily be set up with the help of a few friends or family members.
*Please note: This applies to canopies only.
Question:
What is the difference between a Frame Tent and a Canopy Tent?
Answer:
A Frame Tent is a tent that is completely help up by an aluminum frame structure with all the area under the frame left as useable space. Canopy Tent's are help up with the perimeter poles and one or two center poles for support.
*Sidewalls are available for Frame Tents only
Question:
How long will it take me to set up my carry out canopy?
Answer:
With some extra help, this will take anywhere from 1 to 2 hours. You will need to drive in about 20 stakes, stand the poles up, and tie about 15 ropes around the tent.
Question:
How much wind can my tent withstand?
Answer:
Depending on the quality of the set up, our Frame Tents can be setup in 20 MPH winds and will be able to withstand approximately 60 to 80 MPH winds. Our Canopy Tents are not suitable for strong winds and are rated to withstand 30 MPH winds with proper setup.
*If you are concerned with potential wind conditions, contact us today and our tent crew will be more than happy to help with proper setup.
Question:
How long does it take to setup a Bounce Ride?
Answer:
Depending on which of our inflatable's you choose, the average setup time is 20-30 minutes.
Question:
How much wind can a Bounce Ride be setup in?
Answer:
All of our inflatable games are rated to be setup in 20 MPH wind. We recommend for these to be taken down in the event of excess winds.
Question:
How long will it take to tear down the Bounce Ride?
Answer:
After turning off the power to the inflatable it will take approximately 20-30 minutes to tear down. Let the air fall out for around 10-15 minutes and with the help of 2 to 3 people you can begin folding the unit into thirds and roll it tightly.
Question:
Can the Bounce Ride be setup indoors?
Answer:
All of our inflatable games can be setup indoors or outdoors. If you do choose to setup one up indoors you will need to be sure you have enough headroom to accommodate the height of the inflatable.
Question:
Do I need to have someone watch the Bounce Ride once I set it up?
Answer:
Yes, our inflatable games do require at least one attendant to ensure the safety of kids and adults during setup and tear down. It is also recommended that there is an attendant who will monitor the number of people in the inflatable, making sure everyone is safe and using the game correctly.
Question:
Can you setup Bounce Rides, Frame Tents, and Canopy's on asphalt or concrete?
Answer:
Yes, we can setup on most any surface that is relatively flat or level.
To setup on Asphalt we will drill a 1 inch diameter hole to put our stakes in the ground. These holes can be patched to original condition when we are finished. Generally, the location of the holes will not be visible once we have patched them.
To setup on concrete we have a new anchor system that is designed for maximum hold and beautified appearance. We also will drill a 1 inch hole for this process but instead of using stakes we put permanent anchor sleeves in the concrete. These small anchors will be capped off with set screw caps and will sit flush with the concrete once the tent comes down. These caps are designed to keep the anchor clean for re-use and to seal the hole for aesthetic purposes.
Question:
Do I need to have utility locates done before digging?
Answer:
Yes. Call "Every dig, Every Time" using their easy-to-remember 811 number. When you dial 811, you will automatically be connected to the local one-call center for your area.
IMPORTANT: If you dial 911 by mistake DO NOT HANG UP without telling them that you have misdialed. Emergency services are obligated to investigate all 911 hang-ups and will send a patrol car to your location.
